Thank you for subscribing to FAOSTAT. We hope that you will find it easy to use and useful. Here are few notes and hints to first time users:

LOGON PROCEDURE

1. If you are a new user (having only an email address and not yet a password):
   • Please click on the following address: http://faostat.fao.org/site/584/default.aspx in order to go the logon page (or by clicking in the footer of the page on "Logon");
   • Then use the Logon button with the following user name: (Your email address as supplied for the subscription);
   • Click on button "Send Password" to receive your new password at the supplied email account.
     
2. As a returning user with an email address and a password:
   • Please click on the following address: http://faostat.fao.org/site/584/default.aspx in order to go the logon page (or by clicking in the footer of the page on "Logon");
   • Then use the Logon button with your email address as supplied for the subscription and your password in order to access the full portal.

Please note: if you have forgotten your password, just restart with step 1) like a new user.

ACCESS

• The FAOSTAT subscriber site can only be accessed with registered email addresses for individual subscribers and registered IP address for site licence subscribers together with their assigned passwords.
• The subscription site cannot be accessed by unregistered users. Transfer of subscription privileges to another user address is only possible by original subscriber contacting FAO-Subscriptions with a request to transfer the privileges to another account.
• It is assumed that the subscription privileges are only granted to subscriptions and are not to be shared with or transferred to non-subscribers without the prior authorization of FAO.

USAGE

• The FAOSTAT subscribers site has the same look and feel of the free site but basically provides additional privileges depending on the category of subscription on
  a. the number of records that can be downloaded in subject domain queries
  b. the multi-dimensional queries within and across domains
  c. bulk downloading of data in CSV format
• The increased or unlimited number of records downloadable is available automatically in each subject domain.
• To access the multi-dimensional query and bulk downloading features on the other hand you must go to All Data on the top Menu Bar.
• Once you are in All Data you may go to individual domains which will appear in the lower menu (SUA/FBS, ProdSTAT, TradeSTAT, and ResourcesSTAT data) for multi-dimensional queries.
• You may download data in the subject domains also in Excel, CSV or XML format by clicking the download box under the query boxes.
• If you wish to use the bulk download facility you should go to bulk downloads which appear in the lower menu which appears in All Data.

WARNING

• Please be aware that this is a very large database with a total of over 3 billion records. You should therefore refrain from performing unlimited multi-dimensional queries and downloads.
• Large sized queries and downloads not supported by the memory or CPU of your machines may result in long times of executions but also may crash your browser at some point.
• We recommend using multiple queries or the bulk downloading feature for queries with more than 4000 records at a time.

Should any problems arise or more details be needed, please do not hesitate to contact us at: FAOSTAT-Subscribers@fao.org.
Thank you for your interest in FAO Statistics.